Tags: Custom Kiosks, Self-Checkout, Software, Transactional Kiosks

7/711/11

According to Inside Self-Storage, Phoenix-based OpenTech Alliance Inc., developer of the INSOMNIAC line of self-storage kiosks, announced the released of the latest version of its kiosk software (v1.5.215), which now includes reservation-completion and coupon-acceptance enhancements.

The reservation-completion enhancement simplifies the rental process for customers who have already reserved a unit online or through a call center and want to complete the process at the facility kiosk. The new feature allows customers to enter their name and phone number at the kiosk to access previously-supplied data before going on to finalize their choice of unit.

Coupon acceptance allows customers to enter a coupon code during checkout just as they would during online shopping. The new feature also allows INSOMNIAC Live! call-center representatives to offer on-the-spot rental incentives to customers who call in from the kiosk.

According to an OpenTech press release, both enhancements were designed to help storage operators rent more units and OpenTech reach its goal of renting an average of six units per month per kiosk.