Overview
Self-Ordering Kiosks – Ideal for Restaurants, Cut Costs, Improve Same-Store Revenue and Customer Satisfaction
The restaurant just has so many employees on for a given shift, with only one or two for cash during the lunch rush. It’s inevitable the line is going to build up. A self-ordering kiosk allows customers to order and pay at their leisure, relieving that long line at the cashier desk. This convenience will have a direct impact on sales, as the restaurant is taking more orders, faster than ever before. Given the rise of mobile payments like Apple Pay and Google Wallet, the clients' standards for convenience are higher than ever. Does the restaurant prefer to create a memorable experience for customers ---Long line for payment or the instant gratification of entering clients own order and tapping their phone to pay? The answer is obvious. By reducing wait times, a self-ordering kiosk will be able to take some pressure off of staff during peak times, while also giving customers the efficient service that they'll share in the social media. Wonderful! With the self-ordering kiosk, the sales go automatically. The self-ordering device can help to highlight the high margin items. All available add-ons for each menu item can be displayed to customers, increasing the possibility that they'll add more during the ordering and it leads the increases in the total amount of order. With customers selecting and submitting their own orders, the margin of error for orders will decrease significantly. A kiosk with a visual menu is a godsend for avoiding miscommunication. It ensures clients know exactly what they're ordering, meaning they can’t come back saying, “This isn't what I ordered.” By having customers take control of the ordering process, the restaurant will have much more flexibility when it comes to staffing. The restaurant may want to move some front-of-house staff to the kitchen to help with the influx of orders coming in, or reduce staffs on cash from two to one. It actually is able to save money on labor and improve efficiency. While self-service technology allows the restaurant to have fewer counter service workers, and be able to devote more staff to help solve customer problems and create a better experience.
TDD-K-SOK series is a self-service ordering kiosk machine with powerful features such as QR code recognition (or scan code payment), NFC recognition, thermal printing, face recognition, infrared sensing and more. Interactive Kiosk TDD-K-SOK combines information display with customer interaction. In the idle time, the TDD-K-SOK ordering terminal can display the advertisement cycle. The infrared sensor can detect the proximity of the customer and automatically open the ordering system. Kiosk machine TDD-K-SOK is equipped with 4G/Wi-Fi/Bluetooth, etc. So the APP in mobile phone and self-service system of kiosk machine can transmit information. It is suitable for ordering food in restaurants, saving customers' waiting and improving the enthusiasm of the waiters.
Now self-ordering kiosks are becoming the secret weapon for successful restaurants. Self-ordering Kiosk Transforming the Restaurant Experience. If transforming the restaurant by improving customer experience and – ultimately – the bottom line sounds like the cup of tea, a self service order kiosk could be the ammo the restaurant needs. And TDD-K-SOK self-serve kiosk with modern designed specifically will be the choice.
Specifications
Functions: Enhance efficient service, Increase Turnover, Ensure Order Accuracy, Reduce Labor Cost
Features:
Industrial-grade Motherboard Design: Adopts industrial-grade motherboard solution, onboard RK3288 chipset, stable performance, bringing users a fast and smooth control experience. In addition, it has built-in Quad-core CPU, storage solution is 2G RAM + 8GB eMMC, can expand capacity through TF card, up to 32GB.
27 or 32-inch Sunlight Readable and Touchable Screen: It uses a 27 or 32 inch capacitive full HD screen to display clear and comfortable viewing. With 5 to 10 points touch screen and G+G (surface toughened GLASS + GLASS material touch screen) toughened glass film protection, the screen is wear-resistant and corrosion-resistant and touch sensitive
High-speed Thermal Printer: Built-in printer with 100mm/s print speed, 500,000 cutter life, 50KM print life
Agile Qr-code Payment: With built-in QR scanner, including LED lighting, which can quickly and accurately scan the QR code of the mobile phone and realize mobile payment, such as WeChat pay and Alipay
All Network Connectivity: Wi-Fi and Bluetooth are supported in communication
Face Recognition Camera (Optional): Can be equipped with a face recognition camera, it is capable of supporting precise capture and identify the biometric features. It can be customized the 3D-structured light camera.
Infrared Sensor: When the customer is close, it switches to the operation interface; the advertisement is displayed at a normal time.
Configurations:
| Panel | Size and type | 27inch, TFT-LCD(CCFL) | 32inch,TFT-LCD(LED) |
| Display ratio | 16 : 9 | 16 : 9 | |
| Color | Full Color 16.7M | Full Color 16.7M | |
| Resolution | 1366 x 768 | 1920 x 1080 | |
| Effective display | 576mm×323mm | 698mm×393mm | |
| Pixel pitch | 0.422mm × 0.422mm | 0.36375mm × 0.36375mm | |
| Brightness | 250cd/㎡ | 300cd/㎡ | |
| Contrast ratio | 3000:1 | 3000:1 | |
| Response time | 5ms | 5ms | |
| Viewing angle | 178°(H)/178°(V)(170/160) | 178°(H)/178°(V) | |
| Touch panel | Touch type | Capacitive G+G | |
| Touch point | Standard 6 point | ||
| Difference resolution | 32767 x 32767 | ||
| Linear error | 1mm | ||
| Response speed | 3ms-10ms | ||
| Effective touch size | ≥5mm | ||
| Touch times | unlimited | ||
| Touch | A finger, pen, or other opaque object | ||
| Safety | Surface toughened glass | ||
|
Built-in player (Android) |
CPU | RK3288 Quad-core | |
| RAM | 2G DDR3 | ||
| Internal memory | NAND FLASH 8G（option） | ||
| Decoding resolution | Support max 1080P | ||
| OS | Support Android 4.0.3 and above | ||
| Play mode | Support Cycle, timing, and other broadcast mode | ||
| Video display | Support wmv, avi, flv, rmvb, mpeg, mp4 and so on | ||
| Picture format | Support BMP、JPEG、PNG、GIF and so on | ||
| Speaker | 5Wx2 | ||
|
Built-in player (X86) |
CPU | J1900 | |
| RAM | 2G DDR3 | ||
| Internal memory | NAND FLASH 32G（option） | ||
| Decoding resolution | Support max 1080P | ||
| OS | Support Win7 and above | ||
| Play mode | Support Cycle, timing, and other broadcast mode | ||
| Video display | Support wmv, avi, flv, rmvb, mpeg, mp4 and so on | ||
| picture format | Support BMP、JPEG、PNG、GIF and so on | ||
| Speaker | 5Wx2 | ||
| Signal interface | Network interface | 1*RJ45, 10M/100M | |
| WiFi | |||
| HDMI output | 1 *1080P output | ||
| USB interface | 2 *USB HOST | ||
| SD card slot | 1*(TF card) | ||
| CVBS+R+L input | 1 X 3.5mm Stereo audio-in jack | ||
| Storage medium | U disk | ||
| Working environment | Temperature | 0℃～50℃ | |
| Relative humidity | 10％～90％ No condensation | ||
| Storage environment | Temperature | -20ºC~60ºC | |
| Relative humidity | 10％～90％ No condensation | ||
| Scanner | QR code scanner | ||
| Printer | 80MM Knife printer | ||
| Input voltage | AC100-240V（50Hz-60Hz） | ||
| Maximum power consumption | 65W | ||
| Stand-by power consumption | ≤1W | ||
| Installation | Wall mounting or free standing | ||
| Accessories | Remote control, power cord, key | ||